Here are some of the most frequently asked questions.
What countries does Stackt offer international shipping services from?
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We offer international shipping service to and from the UK, Portugal, the UAE and specific regions of Spain.
What items can I ship with Stackt?
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You can ship household goods, personal belongings, furniture, and office equipment. For specific items, please consult with our customer service team to ensure compliance with shipping regulations.
Are there any customs documents or forms to be filled out prior to moving?
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We take care of all documents for you. If any customs procedures required — we will take care of everything and will contact you to request the required information.
How do I get a quote for my move?
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You can request a quote by filling out the online form, or by contacting our customer service team directly. We will provide a detailed estimate based on the volume and nature of your items.
What is the estimated transit time for shipping?
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The estimated transit time for shipping is approximately 7-14 business days, depending on the exact location and the nature of the shipment.
Do you offer packing and unpacking services?
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Yes, Stackt offers professional packing services to ensure the safe and efficient transport of your belongings. For unpacking services, please note that these are available, but the specifics should be confirmed on a case-by-case basis.
Can I track my shipment?
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Unfortunately, we don't have tracking link for international shipping for now but you always can contact our customer service to get more info.
What happens if my items are damaged during the move?
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We take great care in handling your belongings, but in the unlikely event of damage, we offer comprehensive insurance options to cover any potential losses. Please review our insurance policy or speak to a representative for more details.
Do you offer international shipping services to the Spain?
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We provide international shipping services between the UK and various locations in the South of Spain, including Gibraltar, Malaga, Seville, Huelva, Granada, Almeria, Cadiz, Ronda, Jerez de la Frontera, and other cities. For detailed information on our shipping options, please reach out to our customer service team. Once you submit your request, we will get in touch with you.
